Lifestyle Power Bed Base Service

Limit of Liability

• The present service plan applies only to the original item purchased and is deemed as having fulfilled its obligations once the original item covered by this service plan has been replaced or has incurred repair expenses that equal the original purchase price of the applicable adjustable bed base.


• In the event of providing repair or replacement service, neither S.O.S. Warranty Services Inc., nor Phoenix A.M.D. International Inc. nor the retailer is responsible for dye lot variations of any materials or finishes or the availability of matching the original materials used in the original warranted item.


• Approved repairs are limited to the original purchase price of the inoperable piece only. Approved replacements are for the adjustable bed base only and do NOT include any “pairs” or “sets” of mattresses purchased at the same time as the adjustable bed base.


• In the event of replacement service, should the original item no longer be available, the owner will be asked to reselect a new similar replacement adjustable bed base, equal to the original purchase price of the approved item, from the retail location of the original purchase; otherwise, S.O.S. Warranty Services Inc., at its sole option, will refund a pro-rated portion (based on the age of the applicable item) of the purchase price as identified on the original invoice.


• The original purchase price referred to is as identified on the original invoice less taxes.


• In the event of replacement service, the original item becomes the property of S.O.S. Warranty Services Inc. The owner of this service plan may be given the option to purchase a new service plan for the new replacement item.

Exclusions

This service plan does NOT cover or apply to:

• Commercially used (non-typical residential) adjustable bed bases.


• Stains of any kind on an adjustable bed bases. Including stains that are caused at the time of delivery;


• Adjustable bed bases that have been mishandled, abused or poorly maintained are not eligible for service.


• Odors are excluded.


• Exclusions include normal wear and tear, damage that is deemed by a professional technician to be non-accidental or deliberate in nature, non-electronic or non-mechanical defects; loss or damage caused by external causes such as but not limited to acts of nature such as floods, fires etc...; problems described as premature fabric failure, seam separation including rips and tears along a seam line or other non-electronic or non-mechanical defects; discoloration, animal damage; and/or scratches and dents.


• All work performed by a non-authorized repair technician is excluded.


• S.O.S. Warranty Services Inc. is not responsible for the delay of any ordered parts that are beyond their control.


• This service plan does not apply to mattresses.


• Also excluded are claims associated with fraud, hostilities, confiscation by authorities, risk of contraband, illegal activities, radioactive contamination and natural disasters such as floods, fire, etc.... Consequential or indirect damage of whatever kind, bodily injury or property damage to third parties, punitive damage and legal fees.


• “NO FAULT FOUND”: In the event that the plan owner requests a service call and that a) the authorized technician finds no problem with the adjustable bed base or its parts, the plan owner will be responsible for paying the cost of the service call based on the prevailing rate within the industry at the time of the service request including, but not limited to, any charges for parts, labor and mileage expenses incurred if applicable.