Our Full Service Home Delivery is the ultimate experience in ease and convenience. Relax and kick back as we handle all the setup. Our Full Service Home Delivery includes unloading your items and delivering them to the room, area, or outdoor space of your choice, unpacking and full assembly, and carton and packing trash removal. Full details are as follows:

•Place your bed where you want it.
•Remove plastic coverings from mattresses and box springs.
•Set up bed frames and place mattresses on frames.
•Carry your furniture up a maximum of three flights of stairs, if there is no elevator
•Remove all packaging materials from your property.

We are currently able to offer our full service home delivery service on Oahu, Maui, and the Big Island. For all other islands, we offer a modified delivery service detailed below.

For Kauai, home delivery includes unloading your items and delivering them to the first level room of your choice, unpacking and light assembly (legs and backings only), and carton and packing trash removal.

For Molokai, home delivery includes unloading your items and placing them on the curb outside your home. Please note that assembly is not included.

For all other islands, please email us at slumberworld@cswo.com for more information.

Based on stock availability, a delivery can typically be scheduled within 3 - 7 days of your purchase.

On Oahu, Maui, and the Big Island, full service home delivery is free on purchases over $699. Delivery for orders under $699 are charged at a flat rate of $169.

To ensure a smooth delivery, please take a moment to review our pre-delivery tips below:

•Before your furniture arrives, it is highly recommended that you take the extra step to protect your floor or carpet. There are many alternatives available and depending on your home, you may need area rugs, felt pads, plastic cups, or other protection for your floor.
•Our delivery partner will contact you 2 days prior to your delivery date to give you the approximate delivery time frame. You can also email us at slumberworld@cswo.com to check.
•If you are unable to be home on your scheduled delivery day, please call or email us as soon as possible to reschedule. We need 2 days notice to reschedule for the next available delivery day. If you are not home when the delivery truck arrives, your delivery will be rescheduled and a re-delivery charge will be assessed.
•Prepare the area and create a clear path to where your merchandise is going.
•Measure your elevator door and doorway to make sure they can accommodate your furniture.
•Arrange for someone (18 years or older) to be home for delivery. If no one is at home, our delivery partner will move on to the next delivery and you may be subject to an additional delivery charge.
•Reserve your elevator. Failure to do so will result in rescheduling and an additional delivery charge.
•For safety, please inform us of any hazardous conditions or unusual circumstances (i.e. narrow entry, hallways, & steep driveway).

If your building requires a certificate of insurance (COI) prior to delivery, please contact us at slumberworld@cswo.com immediately. We require 3 business days to process and obtain a COI for your delivery.

We package and wrap all of our products well and work with the best delivery partners so your items arrive at your home snug, safe, and secure. However, please take a moment at the time of delivery to thoroughly inspect all items. You may refuse to accept any broken or damaged items by informing the delivery crew and making a notation on the delivery receipt. Items that are refused due to damage will be replaced as soon as possible. Other refusals will be covered by our Return Policy.

If you find any damaged or broken items after your delivery crew leaves, immediately report any product defects or damages by emailing us at slumberworld@cswo.com

On day of your delivery, you are able to track your delivery below. We are currently able to offer tracking for Oahu, Maui, and Big Island orders. For all other islands, please contact us by emailing us at slumberworld@cswo.com if you have any questions on the status of your order.